To the KidsPeace Board of Directors:
My name is Neal D. Miller. I am a Registered Nurse employed at KidsPeace, a KidsPeace donor, and a person who has induced others including corporate donors to donate to KidsPeace. KidsPeace is a place I, and thousands of other colleagues care deeply about.
As our board of directors, you have the absolute right to complete and unfiltered information.
As our board of directors, you also have the absolute legal and moral responsibility to demand this information.
I am contacting you folks, the KidsPeace Board of Directors because this board is not being kept fully abreast of the severity of conditions within KidsPeace, nor our bankruptcy proceedings. I believe Will Isemann, Susan Mullen, and Michael Slack have not kept nor are keeping the KidsPeace board remotely properly informed of conditions materially affecting the wellbeing of KidsPeace clients. In fact, they seek to relentlessly filter, funnel, and limit the information this board is due.
As my carefully considered and researched personal opinion, I categorically charge Will Isemann, Susan Mullen, and Michael Slack with dereliction of their duties as corporate officers and of enriching themselves at the expense of KidsPeace. If they have not in fact violated the letter of the laws they have decidedly tarnished the spirit and intent of the laws regarding non-profit governance.
Mr. Isemann, Ms. Mullen, etc rule KidsPeace as their own private fiefdom through deception, by creating a climate of intimidation, and by taking revenge upon those who raise concerns. Those who’s silence they cannot buy, they seek to break. They actively engage in the very behaviors we seek to correct in our clients; sarcasm, aggression, bullying, lying, and by taking previous and proposing future bonuses, they are stealing. There are numerous accounts of Mr. Isemann’s totally unacceptable and unprofessional conduct; particularly when confronted with a differing opinion.
I cannot strenuously enough advocate this board be briefed by people outside of Mr. Isemann, Ms. Mullen, and Mr. Slack. Visit our headquarters, the hospital, residential, and other areas. Talk to rank and file direct care employees. Talk to the other managers, back office and support staff, nurses and nutritional folks, therapists and operations, the physicians, headquarters folks and maintenance staff. Talk to the financial and legal folks and this board will see the current top leadership has categorically no support. The very people putting up the cash for KidsPeace to continue on have little or no faith in the current troika at the top.
If KidsPeace was a private for profit company, the leadership would be free to feed our children swill, treat our staff as 17th century peons , and roll naked in golden bathtubs of cash.
However, the leadership does not own KidsPeace. This board does not own KidsPeace. The employees do not own KidsPeace. Not even our bondholders ‘own’ KidsPeace. If anyone can be said to ‘own’ KidsPeace it is our clients, the payers for our clients (families and insurers), and by extension, the US taxpayer.
My concerns rose to the point I filed a formal objection in the US Bankruptcy Court to go on record with my concerns and against the proposed salary increases and bonuses.
My filing is attached and can also be located on Omni Management’s website here:
Attached also is a petition signed by over 50 direct care hospital employees. The signatures have been redacted to protect these folks from reprisals. Some of these folks are no longer employed at KidsPeace, others have seen promised promotions withheld and/or been otherwise punished with schedule changes and similar tactics.
This petition is Exhibit A of Docket 540 titled: SUPPLEMENTAL AND SPECIAL REPORT OF ERIC M. HUEBSCHER AND HUEBSCHER & CO. AS PATIENT CARE OMBUDSMAN OF THE DEBTORS FOR THE PERIOD FROM JULY 1, 2013 TO NOVEMBER 11, 2013. All 3 ombudsman’s reports are attached for convenience. These documents are also posted at:
There are numerous other petitions and letters circulating throughout the organization. I have personally heard from over a hundred people, some near tears, torn between their love for KidsPeace and the fear of economic destruction at the hands of the cabal running KidsPeace.
I beseech this board to independently speak to other KidsPeace employees both staff and management. I beg you to speak to our ombudsman Eric Huebscher of Huebscher Consulting. I implore this board to speak to the financial people as to their appraisal of our current top leadership.
Ask our leadership why we had little to no heat in the hospital and why they were caught completely flatfooted by a power failure in Maine.
Ask our leadership why we not only feed our kids salvage food from fellow non-profit organizations such as Second Harvest Operations, but we cannot even pay them. Ask our leadership why our gas card is not paid and an employee stranded in a company vehicle. Ask our leadership why our vehicles are in such dangerous shape anyway. Ask our leadership why there are days when there is not a single working corporate quality printer in the building.
Ask our leadership how to explain our employee retention and how that affects our depth of experience.
Ask our leadership why we pledged $10,000.00 to Operation Homefront, when we were already broke in the first place.
Ask our leadership why employee payroll deductions to the United Way have not been passed along.
Ask our leadership just where all the money has gone over the last decade and what a thorough forensic accounting might reveal.
I believe you folks agreed to serve as KidsPeace Board of Directors because you do truly care about the KidsPeace mission.
You are individuals of accomplishments and attainments with excellent professional and personal reputations.
I would caution the board I believe the actions of the top leadership to have the potential to greatly damage board members own reputations if you should not conduct an independent evaluation of our leadership without the filtration and funneling of Mr. Isemann, Ms. Mullen, and Mr. Slack.
I spoke up because others cannot afford to be economically and professionally destroyed. The clients and families we serve, we the employees, and KidsPeace the organization can no longer be hostage to abysmally poor leadership.
Many of us have considered going to the press. However, we have no desire to see our concerns denigrated and spun as “just another Paul Carpenter/Morning Call article.” Therefore, this letter and attachments have also been sent to representatives of the national press.
KidsPeace was, can, and should again be a “lead the fleet” operation in the field of Pediatric Psychiatry. A place where not only does healing take place, but new therapies and interventions are developed and disseminated and clinical trials for safer medications are conducted, and hopefully proven.
We have the people. These people have the ability to return KidsPeace to the world class facility we know it can and should be, but not under this leadership.
Neal D. Miller, RN